Effective Date: 01/09/2025
Last Updated: 01/09/2025
At Sattvapuja Wellness Pvt. Ltd. (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.sattvapuja.com, or interact with us through any platform.
By accessing or using our website, you agree to the terms of this Privacy Policy.
🔐 1. Information We Collect
We may collect the following personal and non-personal information:
✅ a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed via secure third-party gateway)
- Any message or inquiry you send us
✅ b) Non-Personal Information
- Browser and device type
- IP address
- Pages visited and time spent on the website
- Referring website URLs
This data is used only for analytics and improving user experience.
📦 2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate order confirmations, shipping updates, or service responses
- To respond to customer inquiries
- To improve our website, products, and customer experience
- To send promotional emails or offers (only if you opt in)
- For internal business analysis and security
🛡️ 3. How We Protect Your Data
Your personal information is stored on secure servers. We use:
- SSL encryption for secure data transmission
- Firewall and anti-malware protections
- Payment processing via trusted, PCI-DSS compliant gateways
We do not store your full payment/card information on our servers.
🔁 4. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Trusted third-party logistics providers for delivery
- Payment gateways for order processing
- Legal or regulatory authorities (only when required by law)
All partners are contractually bound to protect your data and not misuse it.
📧 5. Email & SMS Communication
By signing up or placing an order, you may receive:
- Order confirmation and tracking updates
- Occasional newsletters, offers, or updates from us
You can unsubscribe from promotional emails anytime using the link provided in the email.
🍪 6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help:
- Recognize you when you return to our site
- Save items in your cart
- Understand website usage for analytics
You can disable cookies via your browser settings, though some features may not work properly.
🚸 7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn we have collected personal data from a minor without parental consent, we will delete it immediately.
🌐 8. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (where legally applicable)
- Opt-out of promotional communication
To make a request, contact us at sattvapuja@gmail.com
🌏 9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
📞 10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, feel free to contact us:
📩 Email: info@sattvapujawellness.com
📞 Phone: 9057214729
🌐 Website: www.sattvapuja.com
📍 Location: Udaipur, Rajasthan, India